Depot - Notice history

All systems operational

100% - uptime

us-east-1 - Operational

100% - uptime
Feb 2023 · 99.77%Mar · 99.90%Apr · 99.81%

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Feb 2023
Mar 2023
Apr 2023

eu-central-1 - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

us-west-2 - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023
100% - uptime

Depot-managed Actions Runners - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Github.com - Actions - Operational

API - Operational

100% - uptime
Feb 2023 · 99.80%Mar · 100.0%Apr · 99.81%

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Feb 2023
Mar 2023
Apr 2023

Website - Operational

100% - uptime
Feb 2023 · 99.80%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

Database connection issues
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our database provider is working through an issue that is causing database connections to drop. We are monitoring the recovery: https://www.planetscalestatus.com/.

GitHub Actions outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    GitHub Actions has identified that the issue is capacity related: https://www.githubstatus.com/.

  • Investigating
    UTC
    Investigating

    There is currently a GitHub Actions outage that is impacting OIDC token exchange. We are actively monitoring the situation. You can follow the outage here: https://www.githubstatus.com/.

API Outage
  • Resolved
    UTC
    Resolved

    API and build service are fully restored.

  • Monitoring
    UTC
    Monitoring

    We have completed failover to a backup hosting provider, build service is restored. We will continue to monitor.

  • Update
    UTC
    Update

    We're continuing to work on this incident and are in-progress with a failover to a backup hosting provider. We will update here shortly.

  • Identified
    UTC
    Identified

    We've identified an outage with our API hosting provider, we're working with support to resolve.

  • Investigating
    UTC
    Investigating

    We are investigating API performance issues.

Mar 2023

Some builds failing to start
  • Resolved
    UTC
    Resolved

    This incident has been resolved, build service is restored.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are investigating an issue where some builds fail to acquire a builder.

Builds slower to start
  • Resolved
    UTC
    Resolved

    Fast build launch times are restored.

  • Identified
    UTC
    Identified

    Builds in us-east-1 are slower to start than usual due to capacity limitations. We are increasing capacity to meet the increase in demand.

Network disruption in us-east-1
  • Resolved
    UTC
    Resolved

    Build service has been restored.

  • Monitoring
    UTC
    Monitoring

    AWS is beginning to restore network service and we are seeing builds resume. We will continue to monitor recovery.

  • Identified
    UTC
    Identified

    AWS is now reporting an increase in failure rates when launching in us-east-1, we are continuing to monitor.

  • Investigating
    UTC
    Investigating

    We are investigating a network disruption affecting builders in us-east-1.

Issue connecting to builder machines
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We have deployed a fix, builder connections are restored. We will monitor to ensure no issues remain.

  • Investigating
    UTC
    Investigating

    We are investigating an issue connecting to builder machines.

Feb 2023

Database provider outage
  • Resolved
    UTC
    Resolved

    Database connectivity has been fully restored. We will continue to watch for any future issues. All build service is restored.

  • Monitoring
    UTC
    Monitoring

    Builds are succeeding again, we are monitoring the rollout of the fix.

  • Update
    UTC
    Update

    Our upstream database provider has identified the issue and is deploying a fix (https://www.planetscalestatus.com/incidents/3dvstlslt16b). We will update once the fix has applied to Depot's database.

  • Identified
    UTC
    Identified

    Our database provider is currently experiencing an outage (https://www.planetscalestatus.com/incidents/3dvstlslt16b). This is affecting all builds.

Build start disruption
  • Resolved
    UTC
    Resolved

    We have deployed a fix, build service is restored.

  • Investigating
    UTC
    Investigating

    We are investigating an incident preventing builds from starting.

Feb 2023 to Apr 2023

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