Depot - Builders failing to launch – Incident details

All systems operational

Builders failing to launch

Resolved
Partial outage
Started over 3 years agoLasted about 3 hours

Affected

Container builds

Partial outage from 10:44 AM to 1:23 PM

us-east-1

Partial outage from 10:44 AM to 1:23 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue is resolved, build service has been restored.

  • Monitoring
    UTC
    Monitoring

    We pinpointed the problematic service and deployed a fix. Build connections are restored, and we are monitoring for connection failures.

  • Update
    UTC
    Update

    We are investigating a failure to reconcile AWS API calls that is resulting in builders failing to launch.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue causing some builders to fail to launch.